Note – Items must be set to the bin location Damaged Stock or Goods Returns. Without completing this lines will not appear on the Vendor Returns lookup.
Select Movements > Vendor Returns
Select the Avail. Lines button.
Type in the company name and click Search once a company is select click the larger Search button on the right.
If the product is not displaying performing the above, use the wildcard '%' by simply entering the percentage sign in the search, for the vendor name to pull through all vendor/codes available for return. When you then raise your return, please remember to fill in the vendor name with your desired vendor before selecting the 'Create Notes' option.
Highlight the lines to be returned and press the Create Notes button.
A Vendor Return Note is generated.
Double click on the grid line and the following screen will appear:
Enter the return note reference in the Reference field
Select the appropriate action:
· Credit Required from Vendor – waiting to be generated against the Purchase Credit.
· Replacement Item Required – Outstanding Purchase Order generated for the Items.
Select Complete from the drop down list and click Apply