Catalogue Checks

  • Check the Publication has not Expired
  • Check the latest catalogues are imported.
  • Check that the latest Terms file has applied to the Publication.  If not, apply the latest Terms file and check again.


Product Record Checks

  • Check the Cost Price in Product Units/Pricing tab of the Product record and if there is a Landed Cost % set (this will apportion a nominated % of the Actual Cost to achieve the Landed Cost), then...
  • Check that the correct Supplier in the Product is marked as Preferred, by clicking on Suppliers button in Product record.  If this is not correct amend and apply terms files again.
  • Check the Batch Price(s) in the Balances tab

If many products are affected then follow the Housekeeping section on managing prices.

  • Check the latest catalogues are imported.
  • Check if the Product is in a PACT file against the customer against which you are raising an order.