• Go to ‘Invoicing’ and ‘Sales Credits’ 

  • Type in the customer name and account code into the ‘Customer’ search boxes and click ‘Search’ 

  • Select the company you wish to make a credit for. Click on either the ‘New’ button or ‘New Record’ and ‘Sales Credit’ A pop-up box will appear. 

  • Enter the credit reference and click ‘Create’ Once in the credit, click the ‘Lines’ tab and click on the box that says ‘Click Here to Create New Record’ 

  • Enter the description, quantity, unit price, department and nominal.
    Note- The description box is in yellow which means it is a mandatory field and you must enter something before you can save.

  • Click outside of the red box or click the ‘Save’ button 

  • Click onto the ‘General Details’ tab 

  • Enter the ‘Sales Person’, which will be the Sales person the invoice was set against, the ‘Actual Cost’ and ‘Landed Cost’ 

  • Click outside of the red box or click the ‘Save’ button Go back to the ‘Header’ tab Change the status of the credit from ‘Outstanding’ to ‘Complete’ and click ‘Apply’ A popup box will appear with the date. Enter the date for the month you want the credit to be posted to Sage.