We currently link with Paya, Authorize.net and Fattmerchant payment providers. Please provide CustomerCare with the following information (you may need to put in a request with your Payment Gateway provider to get these) and they will help you set this up.


PAYA Setup (also known SagePay) 

Merchant ID (12 numbers):

Merchant Key (12 alphanumeric):

Please note: if you have never had American Express ‘Enabled’ please go to the PAYA website and download and fill in the American Express application so these cards can be used on your Prima webstore and call Paya Support to ask for it to be enabled 


Stax (aka Fattmerchant) Setup 

API Key:

Webtoken:

Please note, you must have a webtoken enabled on your virtual terminal to get these (ask Fattmerchant to enable if not available)


Authorize.net Setup 

API Login ID (12 alphanumeric)

Transaction Key (16 alphanumeric)

Public Client Key (very long alpahnumeric) 

 

Setting up card payments on the web

To set up the Payment Gateways to link to your store, you will need to go into the PrimaGo control panel https://go.primasoftware.co with your login details


Once you are in here, go into System > Payment Methods and it will have a list of all of the payment gateways and you can select which provider you are going to use.

When you click into the name of the payment gateway, it will give the fields which you need to fill in and what information is needed (test is always 0 and needs to be active). 


Please note: If you are using PAYA and have ‘never’ had American Express Enabled’, please go to the PAYA website and download and fill in the American Express application so these cards can be used on your store


Setting up card payments on the back office

Login to Admin>General>Cloud Services

Add your Payment Type and enter your credentials. 


If it is SagePay / Paya, it needs to be an existing account. Please enter the your existing Merchant ID and key and the following:

Client ID: xRmD9R4z3KoKEwMjvUBHeS1eFCqllqZp

Client Secret: SL85Gtn9tvYpbym1