Setup

  • Firstly make sure you export all the customers and contacts from LogicBlock and import into Prima (Prima has a script to do this quickly and ensure no errors). 
  • Put a support call in with LogicBlock to request your login credentials and start uploading orders to the ftp site. 
  • Create a company called LOGICBLOCK and enter the details you get back from LogicBlock in the customer tab (Customer Care can help with this) 




Picking up Orders

Customer Care can also check if there are lots of old orders that you do not wish to import and delete these manually BEFORE turning on the EDC.

Once the credentials are in Prima and the EDC is running, you will see your orders come directly into SOP>Orders in Outstanding status for you to check and authorize.