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Customer Returns

Create, Amend and Complete a Return
Click on Movements on the drop down list then select the Customer Returns icon. Select Available Lines button and enter in part of the company account co...
Mon, Jan 10, 2022 at 4:16 PM
Sales Credits from Customer Returns
If you have selected Credit Customer when completing a customer return, a sales credit will automatically be generated. To view the credit - click on the...
Thu, Jan 5, 2023 at 11:45 AM
Do I need to create a Manual Sales Credit for my Customer Returns?
No. When you Complete the Customer Return, if you have selected the Return Action of Credit Customer, then Prima will generate the Credit for you. 
Thu, Aug 15, 2019 at 7:37 AM
Restock Fee %
You can now charge a Restock Fee % for Customer Returns on Prima, which will reduce the amount your customer will be credited by the percentage that you set...
Thu, Sep 28, 2023 at 4:44 PM

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