Our physical stock level did not match what was showing in Prima so a line which we need to purchase is on an Outstanding Despatch Note. Help? : Prima Edge Inc

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Our physical stock level did not match what was showing in Prima so a line which we need to purchase is on an Outstanding Despatch Note. Help? Print

Modified on: Thu, Aug 15, 2019 at 5:43 AM

- take full line off the Outstanding Despatch Note (see delete line off a sales order FAQ)

- go to Stock>Balances to unallocate and then reallocate the correct quantity

- go into the Despatch Note and click Available Items at bottom left to add the correct amount

-Print Despatch Note

- Stock Take to correct amount of physical stock

- the unallocated amount will be on the Requirements list to purchase

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