There are a couple of reasons here why you might not be seeing the correct price:

  1. Make sure that if Use Direct Mailer Pricing is ticked in the Business Statistics tab of the Company record, that the item in the Mailer has a Mailer Code.
  2. Check that the Mailer has not Expired
  3. Check in the Mailer that the line has a Stock Code
  4. Check in the Source of Pricing to see where the price is coming from at present, as it may be the case that the Pricing Rules bring another sell price through. For example if the code in the mailer is also on their contract list, then the contract price will through regardless of which is cheaper.