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Publications FAQs

How can I check to see if a Terms file has applied?
To check an item within a catalog: Go to Publications – Catalogs - select the one you need to check i.e. SPR/Essendant etc Double-click on the catalog  Se...
Wed, Jul 14, 2021 at 5:31 PM
Selling Prices are incorrect
Refer to Source Of Pricing tab to see where Selling Price is coming from... Firstly check where the selling price is being pulled in from.  Go to the s...
Wed, Jul 14, 2021 at 6:48 PM
My Cost Prices are incorrect?
Catalog Checks Check the Publication has not Expired Check the latest catalogs are imported. Check that the latest Terms file has applied to the Publica...
Wed, Jul 14, 2021 at 6:37 PM
Where does it show me how and when Catalog prices were updated?
Go to Publications -> Catalogs Double-click on catalog you want to check Click Binoculars Double-click on a catalog line in the Grid In the Item Det...
Wed, Jul 14, 2021 at 5:29 PM
Why do my Catalog prices not match the Vendor's online prices?
Make sure that the following is set up: - The Vendor catalog in Prima has not exceeded its Expiry Date. To view/change click on Publications -> Catalog...
Wed, Jul 14, 2021 at 5:04 PM
Can I delete a catalog?
To delete a catalog go to Publications - Catalogs. Highlight the catalog you wish to delete and select the trash icon.
Wed, Jul 14, 2021 at 5:28 PM
To discontinue products no longer in a catalog
To discontinue products no longer in a catalog Select Stock and Product Main Grid Manger Under Supplier Available select No Under Is PG Number +ve/-ve?...
Wed, Jul 14, 2021 at 7:11 PM
How do I associate a publication to an account?
Open the Company Record Go into the Product & Pricing tab Click the Add Publications Select the publication from the drop down and tick Mark As Ava...
Thu, Aug 15, 2019 at 8:58 AM
How do I extend the end dates for my catalogs?
Go to Publications - Catalogs. Highlight the line containing the catalog you wish to change the end date of. Select the drop-down at the end of End Date...
Wed, Jul 14, 2021 at 6:35 PM
My Catalogue Imports are not working. I've put the file in the Import folder on my machine and the EDC is running on the server, so why is it not working?
The reason it is not working is that you need to put the file in the Imports folder of the machine running the EDC. 
Thu, Aug 15, 2019 at 9:00 AM

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