Once a customer has made a purchase in store, they may require proof of purchase/receipt/invoice. These can be produced directly from the sales order within Prima. After the sales order has been authorised and is showing as allocated, click into the Header Detail tab where you will see the option to Invoice Available Items and Despatch Available Items.
Click on Invoice Available Items and you will be given the option to print. Select you printer, tick Print or Email or both and hit Start Jobs. Complete the same process for Despatch Available Items.
* PLEASE NOTE - Even if you do not print these jobs and select cancel, these two boxes will be greyed out.
This means the documentation has still been created and will be available to manually print or completed through the batch process as they will have a print status of N *
