Community Forums

Service announcements coming soon from the community! Find out more...

Till

Deleting an Item Off a Till Order
1. Click to highlight the item code you wish to remove 2. Click the Remove button in the bottom right corner of the screen 3. You will be prompted with a...
Thu, Aug 15, 2019 at 11:18 AM
Adding a Float
1. Click the Activity button at the top of the screen. 2. Enter your Notes (e.g. 'Float') and add a Value against it. 3. Click Start on the right...
Thu, Aug 15, 2019 at 11:18 AM
Can we show who put the order through the Till?
In the main lookup of the Till you can view who the 'Creator' of the Order is. So long as the users are setup and users Log Out after placing an O...
Fri, Aug 16, 2019 at 6:06 AM
Adding a Reference
1. Open up the Till order. 2. Click Details in the top right corner. 3. Enter your reference in the Reference field. 4. Click Save & Close when you ...
Thu, Aug 15, 2019 at 11:31 AM
I just closed an order without completing/making payment but it is not on the initial front screen, how do I get it back?
If the Till Order is not showing on your front screen after previously closing out of the Order it will be due to the front screen not being updated/refresh...
Fri, Aug 16, 2019 at 6:07 AM
A Customer has come back into the shop to pick up their goods. How do I give them a receipt?
If you wish to print out a receipt, there are two options to perform this. Firstly, if the Till Order is ready to be officially Despatched, you can click o...
Fri, Aug 16, 2019 at 6:07 AM
Can we show who put the order through the Till?
In the main lookup of the Till you can view who the 'Creator' of the Order is. So long as the users are setup and users Log Out after placing an O...
Thu, Aug 15, 2019 at 11:44 AM
How do I clear the orders off the initial front screen?
To clear the orders off the initial screen, there are a couple of options you have to clear. You can remove the Till Orders, by clicking into the specific ...
Fri, Aug 16, 2019 at 6:09 AM
The item scans in with the wrong pack size, I just want an each. What do I do?
Highlight the line in which you wish to amend, select 'Edit' in the bottom left of the screen which will then prompt you with the 'Product Admin...
Fri, Aug 16, 2019 at 6:16 AM
How do I add more items to the favourites on the left of the order screen?
Within Prima Client, you would mark the item as a favourite on the product record via the tick box. When this particular tick box is ticked, it will then...
Fri, Aug 16, 2019 at 6:22 AM

Can't find what you're looking for?

Submit a ticket