When a web order needs approval, Prima will look for an approver in the following order to send the approver email to:
1. Authorizer (or pre-authoriser) by department
2. Authorizer (or pre-authoriser) by location
3. Authorizer (or pre-authoriser) by contact
If there is no authorizer against the location or contact, the approval email will then go to:
4. First approver with an email address at the delivery location
5. First approver with an email address
6. First administrator with an email address
7. First primary contact with an email address (company has no parent company)
8. First financial contact user with an email address (company has no parent company)
9. Select first administrator user with an email address in parent company
If no emails can be found in the above list, no approval email will be sent