Community Forums

Service announcements coming soon from the community! Find out more...

Till

I have the item in stock but it is in another depot.warehouse. Can I take it from the other depot to give it to the customer?
You can 'Fetch Stock' to gain the stock from another depot/warehouse by clicking on the below highlighted 'Fetch Stock' button. ...
Fri, Aug 16, 2019 at 6:24 AM
How do I print a report to show the end of day totals and cash/card payments?
On the main screen of the Till, go to Activity > Click End > Click Print, which you will then be prompted with your end of day totals. You can then s...
Fri, Aug 16, 2019 at 6:33 AM
When I press complete it pops up with a window which says 'Lines to Update Stock'. The item is physically in stock so what do I click?
When there is no stock on the system, you have the option to update your stock on completion. You are prompted with the below message, which if you leave t...
Fri, Aug 16, 2019 at 6:34 AM
How do I order something for a Customer that is not currently in Stock?
To order an item for a Customer that is not in Stock, follow the steps below. 1. Click Complete against the order. 2. Click Move Down in the box that app...
Thu, Aug 15, 2019 at 11:59 AM
How do I change a price/quantity/apply discount ONLY for this Customer order?
To amend a price, quantity or apply a discount against an item in the Till, please follow the below steps. 1. Open the Till order you wish to amend. 2. C...
Thu, Aug 15, 2019 at 12:00 PM
What do I do if the item does not scan?
If an item does not scan on the Till, click Reset which refreshes the scanner. If after Resetting the Scanner you cannot scan the item into the Till, foll...
Thu, Aug 15, 2019 at 12:00 PM
How do I change the price on a product to always show this new price?
To change the price of a product in the Till for ALL Customers please follow the below. 1. Click on your product and click Edit. 2. You will then be prom...
Thu, Aug 15, 2019 at 12:01 PM
Printing Options - Customer Walk in's
Once a customer has made a purchase in store, they may require proof of purchase/receipt/invoice.  These can be produced directly from the sales order wi...
Fri, Feb 25, 2022 at 4:05 PM

Can't find what you're looking for?

Submit a ticket