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Purchasing FAQs

Why have some of the lines from my Back to Back order gone in to Requirements?
Back to Back lines which move to the Requirements screen instead of sending on the Purchase Order, do so because there is no Supplier record against them. ...
Wed, Aug 14, 2019 at 12:06 PM
I can't purchase an item from Requirements due to a split quantity?!
1. The item in requirements has a different pack size to the item in the catalogue for that supplier. You will need to change the purchase unit from th...
Wed, Aug 14, 2019 at 12:07 PM
What do the different colour lines in requirements mean?
The lines in the Requirements show different colours depending on the status of the line and what has been set up within the grid itself. In order to s...
Wed, Aug 14, 2019 at 12:08 PM
How do I check Stock before I place the lines on to PO's?
Highlight the Requested Status lines in the Requirements screen to be purchased. Choose the option Stock Check from the list of buttons at the bottom of t...
Wed, Aug 14, 2019 at 12:08 PM
What has a sales only print item appeared on my Requirements list? They normally go straight to invoice!
The reason why the item has gone into Requirements List is because before the sales order was Authorised the user has double clicked on the line within the...
Wed, Aug 14, 2019 at 12:09 PM
How do I de-allocate a sales line so that it shows in my Requirements list?
Go to Stock -> Products Enter the Product code  Click search Double click on the Product When Product Record opens, click Balances button In the C...
Wed, Aug 14, 2019 at 12:09 PM
What do I do if a replacement product is no longer needed?
POP > Requirements Select Status Requested from the search filter Double-click on the Replacement line  Click on the trash icon to delete
Wed, Aug 14, 2019 at 12:10 PM
I am clicking 'Allocate' but nothing is happening?
If you are clicking allocate and nothing is happening, this may be due to the following reasons: There is not stock code against the item to allocate the sto...
Wed, Aug 14, 2019 at 12:13 PM
What can I do to remove old Requirements in Requested Status?
If the Requirement is from a Sales Order then you can either: Double click on the Requirement and use the Links tab to navigate to the Sales Order and th...
Wed, Aug 14, 2019 at 12:13 PM
Auto Purchasing
When doing purchasing manually, you have to highlight everything you would like to purchase and click purchase at the bottom in Pop > Requirements, ho...
Tue, Jul 25, 2023 at 4:11 PM

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