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Purchasing FAQs

I have an item in the requirements and it is not linked to a sales order when it should be?
Was the item placed into the requirements by authorising the sales order? If not the line has been created as a stock requisition and therefore is not link...
Thu, Oct 3, 2019 at 6:44 PM
Why does my item keep bouncing back into the requirements?
Checks to perform when an item returns to the requirements: 1. Are there any notes against the requisition? Often if an item is forced through the requ...
Wed, Jul 14, 2021 at 6:50 PM
Purchasing for stock in order to split packs
Split packs can be created when you wish to sell an item as an individual, however the supplier sells the product in a larger pack.  In order to sell the p...
Thu, Oct 3, 2019 at 6:53 PM
How do I change the supplier against a line in the requirements?
Double click into the requisition that you wish to change the supplier for and then double click the supplier that you wish to purchase the item from then s...
Thu, Oct 3, 2019 at 6:55 PM
I can't Purchase an item because it doesn't have a Stock Code?
An item must be made in to a Product in Prima before it can be purchased. From the Requirements list, double-click on the line which needs a Stock Code N...
Thu, Oct 3, 2019 at 6:57 PM
How can I save my search settings in requirements?
To do this, you will need to setup default filter values e.g. Click the status drop down and select the option for 'Requested' (or your chose se...
Thu, Oct 3, 2019 at 7:00 PM
What do the symbols in the 'Cheaper' column mean?
Below is a list of what the different symbols mean in the ‘Cheaper’ column YES – Means there is a cheaper supplier available ** - Means there are alte...
Wed, Aug 14, 2019 at 12:03 PM
Can I Delete a Stock Requisition from the Requirements screen?
Double click on the Stock Requisition line from the Requirements Grid Click the Delete/Bin icon at the top of the screen In the pop up Are you sure you w...
Wed, Aug 14, 2019 at 12:03 PM
Why do I have so many lines in POP - Requirements?!
If you have no status set in the Requirements, all goods that have not yet been despatched will show in the search grid. Items in the status 'Requested...
Wed, Aug 14, 2019 at 12:05 PM
I have an item in stock, why hasn't it automatically allocated?
 If a limited item that you have in stock has not automatically allocated, this may be due to the item being marked as 'Templated' in the stock pro...
Wed, Aug 14, 2019 at 12:06 PM

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