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Stock FAQs

Why have the cost prices on my sales order changed since I have completed the despatch note?
When a sales order line is despatched, the cost pricing is updated against the line if:  The item is allocated from stock, when the goods are despatched ...
Thu, Aug 15, 2019 at 7:01 AM
Why am I receiving 'missing product information' when trying to do a stock check?
There are two ways of stock check that are used in Prima: 1. Live stock check - this can be performed against vendors who provide a live stock check system...
Wed, Jul 14, 2021 at 7:23 PM
How do I update the pricing method of my stock products? (Cheapest Supplier)
The details on each pricing method can be found here. In this e.g. we are using Cheapest Supplier as the pricing method. In order to update the pricing m...
Thu, Aug 15, 2019 at 7:03 AM
How do I export supplier data (stock codes and cost prices) from Prima?
Go to Stock > Suppliers Enter the supplier account code you wish to export data for then and then click Search Right click anywhere in the grid and Ex...
Thu, Aug 15, 2019 at 7:04 AM
What to do if a vendor (supplier) changes a pack size
The vendor catalogue holds the latest pack sizes, so if they have changed the pack size in a catalogue release then Prima needs to be amended to accommodat...
Mon, Mar 14, 2022 at 5:03 PM
How can I add a new product unit and unit size?
A new pack size can added to Prima in the Administration Module.   Login to the Administration, select General Admin then Units at the bottom of the page ...
Fri, Mar 11, 2022 at 3:13 PM
Why are my product invoice descriptions different from the catalog invoice descriptions?
There are two reasons - there are several vendor catalogs linked to the product and this item is picking up a different invoice description than you are ex...
Fri, Sep 30, 2022 at 11:10 AM

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