Invoicing FAQs
To merge a sales invoice, one invoice must be outstanding the other items must be in the available lines or both sales invoices must be outstanding. Please...
Tue, Mar 15, 2022 at 9:18 AM
Open the purchase invoice. Click on Lines tab. Double click on the line to change. In the Line Details section (bottom part of window) you change the No...
Tue, Mar 22, 2022 at 11:00 AM
This means that the Lines Nett Value and the Invoice Nett in Purchase Invoice header are not the same(or within tolerance). Update the Invoice Nett to ...
Thu, Aug 15, 2019 at 7:39 AM
Click on Invoicing. Click Purchase Invoices. Click on the Available Lines button. Select the By Purchase Order option. Click Search. This will list a...
Tue, Mar 22, 2022 at 11:07 AM
There is a setting in the Administration which determines whether or not invoices paid by card will transfer to Sage. Login to Administration Click ...
Tue, Mar 22, 2022 at 11:10 AM
To remove EDI Invoices that are not required, please follow the below. Go into the Settings drop down at the top of your Prima to access Maintenance In ...
Tue, Mar 22, 2022 at 11:17 AM
These are the reasons that the invoices will not match and complete automatically. There is no particular order to check as such, but all would cause a...
Tue, Mar 22, 2022 at 11:21 AM
In order to amend the invoice, you will need to mark the invoice as manual. Go to Settings > Maintenance Select the option EDI Purchase Invoice fr...
Tue, Mar 22, 2022 at 11:24 AM
This can happen when the sales order is being marked as Invoice on Authorisation - this can be found in the Customer tab in the Company record for which the...
Thu, Aug 15, 2019 at 7:44 AM
Invoices must have status of Completed to be moved to Posted using the below steps: Select Settings > Maintenance Here you will see the option, Sales...
Tue, Mar 22, 2022 at 11:55 AM