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Stock FAQs

How do I create/update a Product Classification?
Log in to Administration General Administration -> Nominal Groups Click on New Classification Enter Classification Name e.g. Clothing Attach to Nomi...
Fri, Mar 11, 2022 at 2:15 PM
How do I update/remove a pricing band from a group of products?
Go to Stock then Product Main Grid Manager. Search for the required records, then go to the change tab. Tick the option Update Pricing Band to and sele...
Fri, Mar 18, 2022 at 5:18 PM
Why can't I add a product to an order that has a status of Part/ Component
If you have a stock product which is set up with the status of Part/ Component, you will not be able to add this to a sales order, unless you have set this...
Fri, Mar 11, 2022 at 3:47 PM
Stock product and catalog item not linked?
The reason that the vendor is dropping out of the stock product is that the stock product and catalogue item are not linked. This is due to the PG Number in...
Mon, Mar 28, 2022 at 2:58 PM
Why is my product not showing on the Web?
Checklist for Products not showing on the Webstore: Tick box "Available on Web" in Product Unit/Pricing (stock + catalogue product) No attribu...
Fri, Apr 22, 2022 at 4:56 PM
How do I change the Preferred Supplier for an individual Product?
1. Enter in to the Product Record 2. Click on the Suppliers button (bottom right of screen) 3. Click on the Supplier you wish to set as Preferred 4. Check t...
Mon, Mar 28, 2022 at 4:56 PM
Can I Import my own Alternative File?
Yes, you can import your own alternative file, listing your own alternative products.  1. Open Excel and create the following 3 columns: AltCode1 Alt...
Thu, Aug 15, 2019 at 6:58 AM
Will catalog items without as stock code show on the webstore?
Catalogue items WILL show on the webstore, regardless of whether they have been created as a stock product, provided that the catalogue is in the list o...
Tue, Mar 22, 2022 at 4:18 PM
How to search for own codes that need attributes and how to apply attributes
1. Go to Stock > Products 2. Click the coloured bar and select the options for Negative PG Number and Attributes Need Updating? - Yes. The products li...
Thu, Aug 15, 2019 at 7:01 AM
What does added by system in the product history mean?
Added by System means that the stock has been added automatically when the goods have been added to the sales order, in the instance where the stock code i...
Thu, Aug 15, 2019 at 7:01 AM

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